All use cases

Operations

Make a shipment promise the warehouse can actually keep.

Resolve a shipment exception when physical stock, quality status, reservations, transfer timing, and receiving constraints disagree.

Customer Operations, Warehouse, Quality, and Transport

Dispatch Feasibility WorkbenchFictional data

Leeds eligibility

1,000 held
400 committed
400 eligible
1,800 physical1,200 required

Manchester

800 eligible

Route

30 min slack

Recovery decision

£640 shuttle

400 Leeds + 800 Manchester. Held stock and other reservations remain untouched.

Human review required

The question

“Can all 1,200 units arrive tomorrow without using held stock or moving another customer’s reservation?”

ERP/WMS, quality, and transport systems remain authoritative. No held-stock release, transfer, or booking is implied by this fixture.

Know what can actually leave.

Separate physical inventory from blocked stock and other-order reservations before making a customer promise.

Useful result

Leeds has 1,800 physical units but only 400 eligible for this order.

Agree a recovery the warehouse can execute.

Join Manchester’s 800 eligible units with route timing, handling, cutoff, and an explicit freight decision.

Useful result

14:00 arrival + 90 minutes handling = 15:30 ready, 30 minutes before cutoff.

Stop making the same false promise.

Warehouse returns the grouping defect and proposes separate changes to application logic and the stock-check procedure.

Useful result

The proposals stay local and await validation; no automatic repair is claimed.

The evidence behind the result.

Numbers stay connected to their definitions, source records, and limits.

Leeds physical

1,800

Not all eligible

Held stock

1,000

QH-119 remains active

Leeds eligible

400

After other reservations

Manchester eligible

800

Transfer required

Inspect the source trail.

This demonstration uses internally consistent fictional fixtures. It is not a customer result or live external execution.

L601: 1,000 physical, BLOCKED, QH-119 open

L602: 800 physical, 400 reserved for other orders

QUOTE-SH-203: £640, projected Leeds arrival 14:00

The work moves. Responsibility stays clear.

Originates

Customer Operations

Contributes

Warehouse Validation

Decides

Transport / Operations

Decision remains with people

Review a £640 shuttle plan covering all 1,200 units with 30 minutes of planned cutoff margin.